General Support
These packages offer all round support for your website including general updates, replacement images, plugin installations, landing page design, minor development work, site tweaks and changes to content and styling. Remaining credits left over at the end of the month? View our inspiration page to get the most out of your package.
| £100 / month* Basic | £200 / month* Standard | £400 / month* Premium | |
|---|---|---|---|
| Access to online ticket support system? | |||
| Access to knowledgebase? | |||
| Guaranteed response within 1 working day? | |||
| Use spare credits?** | |||
| 30 day payment terms?* | |||
| Support time (hours per month) | 2 | 4 | 8 |
| Subsequent rate (per hour) | £50 | £50 | £50 |
| Quarterly website review? | |||
| Telephone support | |||
| Interested in signing up to a package? | Sign up now | Sign up now | Sign up now |
** There is no contract, you can cancel your monthly payments at any time for free.
** Support hours expire at the end of each month, so it is important to request work before this time.
** Support hours expire at the end of each month, so it is important to request work before this time.
