Support at your fingertips

You work hard to keep your business moving forward, that’s why at Shardex we won’t let technology stand in your way. We offer a range of support and maintenance packages as well as a dedicated support ticket system and knowledgebase.

General Support

We offer a choice of website support packages that include access to our support system and knowledgebase from £100/month.

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WordPress Maintenance

Keep your WordPress website secure, backed up and up to date with our WordPress maintenance packages starting at £60/month.

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Email and Hosting Support

We provide first class technical support for your business email and hosting needs with packages from £60/month.

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About Shardex Support

  • We provide 24/7, one-to-one customer support and access to our knowledgebase system.
  • We offer fast, friendly and dependable support that is trusted by many businesses throughout the UK.
  • Our support system allows you to generate a support ticket, view our response and ensure your request is taken care of.
  • Our knowledgebase can save you time by providing answers and solutions to frequently asked questions.
  • Our WordPress maintenance packages provide you with peace of mind that your website is secure and regularly backed up.

Our Core Values

At Shardex we uphold three key principles

Reliability

We have made it our mission to consistently deliver on our promises and provide first class support for our clients.

Integrity

We are honest in business and adhere to a high level of professionalism. We make every effort to build rapport and trust with our clients.

Individuality

We tailor every project to our clients’ specification and endeavour to work within each individual budget.

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